No returns or refunds on 1of1 or custom orders.


No exchanges on 1of1 or custom orders.

Sale Items are FINAL. We do not accept exchanges on sale items or items purchased during a sale.



Once processed, orders will be shipped within 5-10 business days of purchase. Orders are not shipped on Sunday's or holidays.

Once your order ships you will receive an email confirmation with tracking information to the email address used to place the order. Please check your spam folder if for any reason, you did not receive an email after the following 5-10 business days of your purchased order.

Carlton Yaito US orders deliver within 3-5 business days.

Carlton Yaito International orders deliver within 7-15 business days.